India channel know-how
WhatsApp Business, RCS, push and SMS with DLT registration, set up and used the right way.
Home / CRM and CLM services / CRM Consultant in Bengaluru
Based in Bengaluru. We work with startups and growing brands across India, and remotely with teams in other time zones.
WhatsApp Business, RCS, push and SMS with DLT registration, set up and used the right way.
Sensible opt-in, opt-out and record keeping, aligned with your legal team’s view of India’s data protection law.
CRM audits, platform set-up and migration for Indian teams and tools.
Onboarding, activation, retention and win-back that fit how Indian customers behave.
Working sessions in Bengaluru or online for your team.
A fractional CRM lead for teams that want steady senior help.
A short call about your business and what is not working.
A clear plan, timeline and ways to work together.
Audit, build or coach, with regular check-ins.
Measure results and decide what comes next.
As reported on my resume. Employer names are left out to respect confidentiality.
book value influenced through CRM lifecycle programmes (last-click attribution)
See how I did it →led the build for segmentation and churn scoring models
See how I did it →drop-off analysis behind a 16% to 24% onboarding lift
See how I did it →Mostly online, with in-person workshops in Bengaluru by arrangement.
Teams across India, including Bengaluru, Mumbai, Delhi NCR, Hyderabad, Chennai and Pune, mostly remotely.
Yes, remotely. Working hours are flexible for the Middle East, Singapore and the UK.
Fintech, edtech and health, plus consumer apps in general.
A short intro call is free. We reply within two working days with next steps.
Book intro callYou have a CRM, a stack of tools and plenty of dashboards, yet results feel stuck. A CRM audit shows where customers leak, which data you can trust and what to fix first.
Most CRM projects fail at the plan, not the software. We design the data, tracking and journeys first, then set up the tool so your team can actually run it.
Get senior judgement on your CRM and lifecycle programmes for a few days a month. We set priorities, review the work and coach your team.