launched, handling high-frequency queries and cutting contact centre dependency by 6%
Results behind this service
models built on an in-house customer data platform
See how I did it →launched for tracking campaign and retention performance
AI Growth Solutions: what is included
Personalisation
Messages and offers that change with customer behaviour, not just first name.
Churn and conversion prediction
Find who is likely to leave or buy, so you act early.
Best time and channel
Reach each person when and where they respond.
AI-assisted content
Faster copy and creative variants, reviewed by a person before anything goes out.
Lead scoring and routing
Rank leads by likelihood to convert and send them to the right team.
Workflow automation
Cut manual campaign work, from audience building to reporting.
Common AI Growth Solutions problems we solve
Real questions teams ask us, and how we answer them.
How do you personalise beyond first name?
The problem
Everyone gets the same offer, even when behaviour shows very different interests.
What we do
We use behaviour to pick the content, product or offer each person sees, and test it against a control group.
How do you predict who will leave?
The problem
By the time a customer looks inactive, it is usually too late to win them back.
What we do
We build a simple churn score from usage patterns and trigger help for high-risk customers early.
How do you save hours on campaign work?
The problem
Teams spend days on audience pulls, copy variants and reports.
What we do
We automate audience building, draft copy variants for human review and send reports automatically.
Four steps from first call to results
Pick the right use case
Choose tasks where AI saves hours or lifts results.
Prototype
Test on a small audience with clear success rules.
Integrate
Connect to your platform and data safely.
Measure and scale
Keep what beats the control group, drop what does not.
Example project: A send-time optimisation pilot
A retail app messaging 200,000 users a week.
The problem. Everyone gets the push at 6pm, and click-through sits at 2.0%.
What we do
- Test personal send times on 10% of users against a control group
- Compare click-through after two weeks
- Roll out to everyone only if the test wins
Illustrative example. The numbers show the maths of a typical scenario and are not a client result.
AI readiness score: are you ready to start?
Six questions about your data, goals and guardrails. You get a score and where to begin.
Tools and channels
Numbers we move
AI Growth Solutions questions, answered
How can AI improve customer engagement?
AI helps with personalisation, send-time choice, churn prediction and faster content production, so messages feel more relevant and your team spends less time on manual work.
Do we need a lot of data to start?
Not always. Many wins, such as send-time choice and simple lead scoring, work with modest data. We check what you have before recommending anything.
Is AI safe for customer communication?
Yes, with guardrails. A person reviews AI-written content, we follow your consent and privacy rules, and every pilot is tested against a control group.
Ready to grow with ai growth solutions?
Tell us where growth is stuck. We reply within two working days with next steps.
Book intro callGuides on ai growth solutions
AI in Lifecycle Marketing: Where It Helps and Where It Doesn’t
Where AI genuinely helps lifecycle marketing, where it does not, and how to run a safe pilot with a control group and a person in the loop.
How to Reduce Customer Churn: 7 Tactics That Work
Seven practical ways to reduce customer churn, from better onboarding and early warning signs to win-back journeys and smarter measurement.
AEO and GEO Explained: Be the Answer, Be the Brand AI Names
AEO and GEO in plain English: how to become the direct answer in search and the brand AI tools actually name. A practical checklist for marketers.